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By Ken E. Mack, Mary Ann Crawford, Mary C. Reed

Each determination healthcare executives make needs to no less than let the association to fulfill its project and to take care of its monetary viability. so simple as these standards sound, the normal decision-making approach is usually insufficient for the fast moving international of healthcare administration. within the upcoming booklet, authors Ken Mack, Mary Ann Crawford, and Mary Reed offer healthcare leaders with a seven-step method of enhance choice making. integrated in every one bankruptcy are: Hands-on fabric instruments Worksheets Checklists the ultimate bankruptcy contains a real-life instance of using the seven-step decision-making technique by means of a sanatorium and its physicians.

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STEPS 2 THROUGH 7 | 41 Sims, R. R. 1994. Ethics and Organizational Decision Making. Westport, CT: Quorum Books. , and D. Kahneman. 1986. ” Journal of Business 59 (4): S257, 271–75. Weiss, W. H. 1985. Decision Making for First-Time Managers, 156. New York: American Management Association. CHAPTER 4 Case Study: Decision Process for a Hospital-Physician Alignment This chapter shows a real-life application of the seven-step decision-making approach. URING THE 1990S, BOTH HOSPITALS AND physicians felt the impact of constrained reimbursement, increasing costs, and declining margins.

In management from Bowling Green State University. , is president of the Transitions Division of DMI. Dr. , heart surgery), initiating department turnarounds to reduce costs, and providing interim management support with hands-on assistance. Previously, Dr. Crawford held positions at two 500-bed teaching hospitals: as senior vice president/chief operations officer at Timken Mercy Medical Center and as vice president of clinical services at Akron General Medical Center. She has 38 years of experience in the healthcare field and has managed both nursing and clinical service areas.

Lyles, R. I. 1982. Practical Management Problem Solving and Decision Making. New York: Van Nostrand Reinhold Company. March, J. G. 1994. Primer on Decision Making: How Decisions Happen. New York: Free Press. March, J. , and J. P. Olsen. 1982. Ambiguity and Choice in Organizations. Bergen, Norway: Universitetsforlaget. 56 | DECISION MAKING FOR IMPROVED PERFORMANCE Pelton, W. , S. Sackman, and R. Boguslaw. 1990. Tough Choices: The Decision-Making Styles of America’s Top 50 CEOs. Homewood, IL: Dow JonesIrwin.

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