Public Affairs Administration

Download eGov: E-Business Strategies for Government by Douglas Holmes PDF

By Douglas Holmes

Brings jointly the simplest perform examples to color a transparent, functional photo of the way expertise and the values of e-commerce is helping to handle every little thing from the surroundings to legal justice and safeguard.

Show description

Read Online or Download eGov: E-Business Strategies for Government PDF

Best public affairs & administration books

Unleashing Change: A Study of Organizational Renewal in Government

It is a hopeful account of the opportunity of organizational swap and development inside executive. regardless of the chant that “people face up to change,” it really is attainable to impact significant reform in a wide forms. In Unleashing swap, public administration professional Steven Kelman offers a blueprint for reaching such advancements, in line with his event orchestrating procurement reform within the Nineties.

Lifting the Fog of War

Is the U.S. an exhausted superpower? contemporary army operations in Iraq, Somalia, and Kosovo have led to defeat or stalemate. America's key weaponry is quickly turning into out of date, and its women and men in uniform are disillusioned. but the U. S. continues to be dedicated to a wide selection of conflicts all over the world and is more and more faced through threats opposed to which conventional army strength can be useless.

Additional resources for eGov: E-Business Strategies for Government

Example text

Government e-business requires systems integration skills and people who can develop middleware to link together different legacy systems to the open standards of the internet. Those who are recruited and trained to do this kind of work are quickly snapped up by the higher-paying, higher-flying private sector. Project-management skills are also beyond the level of smaller agencies and local authorities. So as governments come under pressure to meet the digital expectations of their citizens, private high-tech companies will increasingly be called in to implement solutions quickly, regardless of whether they’re seen as a necessary evil or a great opportunity.

Clear and simple security checks are used to confirm a caller’s identity and all information about residents is kept confidential and secure. The technology monitors services and records information about which services residents need, what services they are interested in, and areas where they are experiencing problems. So, as well as allowing it to deal with complaints and enquiries, the council gets an overall picture of how it provides its services. By getting a more integrated view of interactions with citizens through correlating database information about people’s location, status, dependants, and so on, governments are more able to identify individuals’ current situation and, by implication, gain an understanding of their future needs.

These portal companies make money through traditional reseller models, collecting a percentage of the products they sell. With payments made online, procurement cycles are shortened, the double or triple rekeying of data into a financial management system is eliminated, and the paper purchase order is replaced by an electronic file that is born with the placement of an order and lives through to the receipt and distribution of the purchased item. The Department of Natural Resources and Environment (NRE) in the state of Victoria, Australia, was a typical government agency, with procurement carried out by more than 2,500 field staff using paper requisition forms.

Download PDF sample

Rated 4.85 of 5 – based on 7 votes